Privacy Policy
We only collect the bare minimum data necessary to provide the best service possible. We are not in the business of selling customer data, advertising, tracking, building profiles, etc. We're in the business of providing you with a website, and only collect enough data to effectively do that. Any data we collect presents a liability to us, and it's in our best-interest to minimize liabilities.
Your content and ownership
You retain full ownership of all your content and we will never sell, lease, rent or otherwise share your content without your consent. Keep in mind, though, that all uploaded images (even those on private pages) are subject to internal review to ensure no illegal content is being put on our servers.
What data do we collect, and why?
- Email address: Your email address is used to sign into your website, validate password changes, send you payment notifications, and send you emails announcing product updates.
- Operating system and browser type: We save your operating system and browser info so we can better-help you should you contact us for help, and also to understand which browsers are popular with our clients.
- The date you last signed in: We save the date you last signed into our system to help find inactive accounts and get an idea of how often people make changes to their websites.
- IP address: We save your last-used IP address to get an idea of your general location and to have the ability to block malicious actors.
Third-parties who process your data
Sometimes it's necessary to share your data with third-parties in order to provide our service. Your data is only shared when necessary to provide the service you purchase, and is done so according to the safeguards and good practices detailed in this privacy policy.
Here is a list of those third parties, links to their privacy policies, data we share with each, and reasons for doing so:
| Service provider | Data collected | Purpose |
|---|---|---|
| Stripe Privacy policy |
Name, email, payment info | This service keeps financial data and processes payments for us. |
| Help Scout Privacy policy |
Email address, emails sent to customer support | We use this to handle customer support messages. |
| Mailgun Privacy policy |
Email address, contact form messages | We use this service for sending transactional emails and emails sent from contact forms. |
| Campaign Monitor Privacy policy |
Email address | We use this to send emails to customers about news, like product updates. |
| Google Analytics Privacy policy |
Cookies | This is a web analytics service: we use it to track your use of the Service, and prepare internal reports on user activity. |
| Clicky Privacy policy |
Cookies | This is a web analytics service: we use it to track your use of the Service, and prepare internal reports on user activity. |
| Amazon AWS Privacy policy |
Uploaded files, site content | No personal details are shared, but we store and process images with Amazon's AWS services. |
| Digital Ocean Privacy policy |
Uploaded files, site content | No personal details are shared, but some files and content you add to your site are stored on servers at Digital Ocean's datacenters. |
Cookies
The third-parties listed above will use cookies for anonymized tracking and analytics, but we only place cookies on your computer for the purposes of helping secure your website, never to identify or track your behavior.
Rights to your data
Even though we don't keep much data on you, you can request a copy by emailing us and asking: support#22slides#com
Right to be forgotten
When an account is closed, your identifiable financial data is instantly and irreversibly erased, while all other data except your email address is retained for six months before being permanently erased. We do this as a courtesy to offer people a grace period for changing their mind and resuming service without losing their websites and having to start from scratch.
The only data retained afterwards is your email address, used to send important news about updates to our service. These emails have an easy-to-see "unsubscribe" button at the bottom that let you unsubscribe at any time.
If you'd instead like your data to be removed before the six month timeline, you can have to done by emailing us and asking: support#22slides#com
Minors
We don't knowingly collect children's personal information, as our terms of use prohibit those under 13 years of age from using our service.
Liability
Although we go to great lengths to protect your data by using the latest technologies and standards available, we can't legally guarantee your information will not be misused or disclosed to third parties. We cannot be held liable to you in any way for any such misuse or disclosure. You use our service at your own risk.
Consent and Modifications
By using our service, you consent to the collection and use of your information as described in this privacy policy, as well as agree to the conditions laid out in our terms of use, which can be found at https://22slides.com/terms.
Please note that we may modify this privacy policy from time to time and be made available on this webpage. You should revisit this page on a regular basis, as revised versions will be binding on You. Any changes to this privacy policy with be effective upon our posting on the new privacy policy. You understand and agree that your continued access to or use of 22Slides after any posted changes to this privacy policy indicates your acceptance of such changes.
More Information
If you have any questions or requests, please contact us at support#22slides#com.
Last changed on Dec 5th 2023